Legacy Aged Care offers a wide range of services designed to help you live your best life. Receiving support shouldn’t mean giving up your independence — it should enhance it.
Nursing services are readily available to support individuals with their health and medical needs.
Our support & companionship services help with daily tasks, bringing comfort, connection, care.
Support for daily living and life skills helps you stay socially active, engaged, confident.
Private home care(Support at Home) support immediately while waiting for your package.
There are a couple forms of government funding options that are provided for in home care(Support at Home). Legacy Aged Care is an approved provider to manage and deliver Home Care Packages(Support at Home).
A Home Care Package(Support at Home) is one form of aged care funding provided by the Australian Government. It helps to pay for services that enable you to remain independent, safe, and well at home.
We help you select services that are tailored to your individual needs and ensure you get the most value out of your Home Care Package(Support at Home).
Depending on your situation, you may be eligible for a Home Care Package(Support at Home) ranging from levels 1-8. The difference between the levels is the amount of support you require to meet your needs and the amount of government contributions provided to deliver these support services.
| Service | Mon–Fri 6.00am – 8.00pm |
Mon–Fri Non-Standard Hours |
Saturday | Sunday | Public Holiday |
|---|---|---|---|---|---|
| CLINICAL SUPPORTS | |||||
| Registered Nurse | $180 | $195 | $240 | $265 | $300 |
| Enrolled Nurse | $150 | $165 | $210 | $235 | $270 |
| Allied Health Therapy Assistant | $165 | ||||
| Counsellor or Psychotherapist | $225 | ||||
| Dietitian or Nutritionist | $250 | ||||
| Exercise Physiologist | $220 | ||||
| Occupational Therapist | $200 | ||||
| Physiotherapist | $330 | ||||
| Physiotherapist (Home Visit) | $350 | ||||
| Podiatrist | $200 | ||||
| Psychologist | $240 | ||||
| Social Worker | $220 | ||||
| Speech Pathologist | $240 | ||||
| Care Management | $150 | ||||
| Restorative Care Management | $175 | ||||
| INDEPENDENCE | |||||
| Personal Care | $114 | $124 | $150 | $170 | $220 |
| Social Support | $114 | $124 | $150 | $170 | $220 |
| Accompanied Activities (includes transport cost) |
$135 | $145 | $170 | $190 | $240 |
| Therapeutic Services for Independent Living (includes remedial massage, chiropractor) |
$180 | ||||
| Respite | $114 | $124 | $150 | $170 | $220 |
| EVERYDAY LIVING | |||||
| Domestic Assistance | $114 | $124 | $150 | $170 | $220 |
| Shopping Assistance (includes transport cost) |
$135 | $145 | $170 | $190 | $240 |
| Gardening | $80 | ||||
| Home Maintenance and Repairs | Pricing by assessment – quoted | ||||
| Meal Preparation | $114 | $124 | $150 | $170 | $220 |
| Meal Delivery | $22 per meal | ||||
| Service | Mon–Fri 6.00am – 8.00pm |
Mon–Fri Non-Standard Hours |
Saturday | Sunday | Public Holiday |
|---|---|---|---|---|---|
| CLINICAL SUPPORTS | |||||
| Registered Nurse | $180 | $195 | $240 | $265 | $300 |
| Enrolled Nurse | $150 | $165 | $210 | $235 | $270 |
| Allied Health Therapy Assistant | $165 | ||||
| Counsellor or Psychotherapist | $225 | ||||
| Dietitian or Nutritionist | $250 | ||||
| Exercise Physiologist | $220 | ||||
| Occupational Therapist | $200 | ||||
| Physiotherapist | $330 | ||||
| Physiotherapist (Home Visit) | $350 | ||||
| Podiatrist | $200 | ||||
| Psychologist | $240 | ||||
| Social Worker | $220 | ||||
| Speech Pathologist | $240 | ||||
| Care Management | $150 | ||||
| Restorative Care Management | $175 | ||||
| INDEPENDENCE | |||||
| Personal Care | $114 | $124 | $150 | $170 | $220 |
| Social Support | $114 | $124 | $150 | $170 | $220 |
| Accompanied Activities (includes transport cost) |
$135 | $145 | $170 | $190 | $240 |
| Therapeutic Services for Independent Living (includes remedial massage, chiropractor) |
$180 | ||||
| Respite | $114 | $124 | $150 | $170 | $220 |
| EVERYDAY LIVING | |||||
| Domestic Assistance | $114 | $124 | $150 | $170 | $220 |
| Shopping Assistance (includes transport cost) |
$135 | $145 | $170 | $190 | $240 |
| Gardening | $80 | ||||
| Home Maintenance and Repairs | Pricing by assessment – quoted | ||||
| Meal Preparation | $114 | $124 | $150 | $170 | $220 |
| Meal Delivery | $22 per meal | ||||
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| Participant contribution category | Service Type | Services | In Scope | Out of Scope |
|---|---|---|---|---|
| Clinical Supports Specialised services to maintain or regain functional and/or cognitive capabilities. Services must be delivered directly, or be supervised, by university qualified or accredited health professionals trained in the use of evidence-based prevention, diagnosis, treatment and management practices to deliver safe and quality care to older people. |
Nursing care |
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| Allied health and other therapeutic services |
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| Nutrition |
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| Care management |
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| Restorative care management |
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| Independence Support delivered to older people to help them manage activities of daily living and the loss of skills required to live independently. |
Personal care |
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| Social support and community engagement |
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| Therapeutic services for independent living |
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| Respite |
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| Transport |
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| Assistive technology and home modifications |
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| Everyday living Support to assist older people to keep their home in a liveable state in order to enable them to stay independent in their homes. |
Domestic assistance |
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| Home maintenance and repairs |
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| Meals |
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| Service | Service Availability | Rates (ex GST) Per Hour |
|---|---|---|
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Domestic Assistance Personal Care Meal Preparation Transport Social |
Monday – Friday 6.00am – 8.00pm | $76.00 |
| Monday – Friday 8.00pm – Midnight | $80.00 | |
| Saturday | $104.00 | |
| Sunday | $128.00 | |
| Public Holiday | $148.00 | |
| Respite | Monday – Friday 6.00am – 8.00pm | $84.00 |
| Monday – Friday 8.00pm – Midnight | $89.00 | |
| Saturday | $112.00 | |
| Sunday | $136.00 | |
| Public Holiday | $158.00 | |
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Nursing Care and Assessments This care can include certain medical tests, including blood pressure, wound care and management, and other assessments. |
Monday – Friday 6.00am – 8.00pm | $119.00 |
| Monday – Friday 8.00pm – Midnight | $152.00 | |
| Saturday | $185.00 | |
| Sunday | $210.00 | |
| Public Holiday | $235.00 | |
| Consumer Related Travel | $1.50 per km |
From 1 November 2025, participants in the Support at Home program will contribute towards the cost of some services, while other services will be free of charge. You will only pay contributions for services you receive.
Contribution rates will be based on your income and assets and vary by the amount and type of service you have received. An income and asset assessment similar to the Age Pension means-test will be used to determine your contribution rate. Those on the Age Pension and Commonwealth Seniors Health Card holders will pay lower contributions than self-funded retirees.
The amount you will pay will be set as a percentage of the price of each service you have received. This means that when you pay a contribution, the government will pay the remainder to the provider.
The contribution rate will be based on the type of Support at Home service received. The table below shows that:
Everyday living services, such as cleaning and gardening, will attract the highest contribution rates.
| Age Pension Status | Clinical Care | Independence | Everyday Living |
|---|---|---|---|
| Full pensioner | 0% | 5% | 17.5% |
| Part pensioner and eligible for a Commonwealth Seniors Health Card | 0% | Between 5% and 50% depending on income and assets | Between 17.5% and 80% depending on income and assets |
| Self-funded retiree | 0% | 50% | 80% |
| Age Pension Status | Clinical Care | Independence | Everyday Living |
|---|---|---|---|
| Full pensioner | 0% | 5% | 17.5% |
| Part pensioner and eligible for a Commonwealth Seniors Health Card | 0% | Between 5% and 50% depending on income and assets | Between 17.5% and 80% depending on income and assets |
| Self-funded retiree | 0% | 50% | 80% |
Grandfathered HCP recipients are those who, on 12 September 2024, were either receiving a Home Care Package(Support at Home), on the National Priority System, or assessed
as eligible for a package.
Grandfathered participant contribution arrangements include:
There are a couple forms of government funding options that are provided for in home care. Legacy Aged Care is an approved provider to manage and deliver Home Care Packages.
A Home Care Package is one form of aged care funding provided by the Australian Government. It helps to pay for services that enable you to remain independent, safe, and well at home.
We help you select services that are tailored to your individual needs and ensure you get the most value out of your Home Care Package.
Depending on your situation, you may be eligible for a Home Care Package ranging from levels 1-4. The difference between the levels is the amount of support you require to meet your needs and the amount of government contributions provided to deliver these support services.
| Service | Service Availability | Rates (ex GST) Per Hour |
|---|---|---|
|
Domestic Assistance Personal Care Meal Preparation Transport Social |
Monday – Friday 6.00am – 8.00pm | $76.00 |
| Monday – Friday 8.00pm – Midnight | $80.00 | |
| Saturday | $104.00 | |
| Sunday | $128.00 | |
| Public Holiday | $148.00 | |
| Respite | Monday – Friday 6.00am – 8.00pm | $84.00 |
| Monday – Friday 8.00pm – Midnight | $89.00 | |
| Saturday | $112.00 | |
| Sunday | $136.00 | |
| Public Holiday | $158.00 | |
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Nursing Care and Assessments This care can include certain medical tests, including blood pressure, wound care and management, and other assessments. |
Monday – Friday 6.00am – 8.00pm | $119.00 |
| Monday – Friday 8.00pm – Midnight | $152.00 | |
| Saturday | $185.00 | |
| Sunday | $210.00 | |
| Public Holiday | $235.00 | |
| Consumer Related Travel | $1.50 per km | |
We understand that it can be stressful navigating and waiting for a Home Care Package(Support at Home), especially when you need timely support. We can arrange services if you have been approved for a HCP and are waiting for assignment, providing comfort to you and your family.
We understand that it can be stressful navigating and waiting for a Home Care Package, especially when you need timely support. We can arrange services if you have been approved for a HCP and are waiting for assignment, providing comfort to you and your family.
The Legacy Aged Care Community places you at the centre of your care, but also recognises the role of the wider community in keeping you well, including your family and loved ones. We keep you connected to the people and things that matter, ensuring a holistic outcome in reaching your care needs.
Care Management is a service provided to you to help you get the most out of your Home Care Package(Support at Home) care and services. This includes helping you to identify and prioritise your needs and goals, set up a schedule of services, find the right workers for you, and monitor your services to make sure you are getting great results. Unfortunately, despite some providers’ high fees, their care management is less effective because the people responsible for looking after you are busy with administrative tasks. It’s not unusual for care managers from some Providers to spend more than 50% of their time on admin due to outdated systems and technology. At Legacy Aged Care, we pride ourselves on the quality of care management that you receive, and we work hard to improve our processes and make sure that our Care Managers are focused on you. We take all the administrative work off our Care managers and absorb this into the cost of our Package Management. This way your Care Manager can be in regular contact with you, your representatives and your workers to make sure things are being done the way you like, and to offer their expert advice. And if anything changes, your Care Manager is always available.
Our fees are simple. We’re honest and transparent about where your funding goes, and we don’t charge entry or exit fees. We also don’t charge the basic daily fee.
Legacy Aged Care has highly competitive fees due to our great service delivery partnerships and efficient systems. This allows us to focus on the things that improve your experience and quality of care, rather than administration and paperwork.
Approx. 7% – covers the admin needed to ensure government compliance and financial management of your package.
Covers administration to ensure government compliance and financial management of your package.
| HCP Level | Weekly Package Subsidy | Package Management Fee | % of Subsidy |
|---|---|---|---|
| Level 1 | $209.65 | $31.45 | 15% |
| Level 2 | $368.69 | $55.30 | 15% |
| Level 3 | $802.55 | $120.38 | 15% |
| Level 4 | $1,216.67 | $182.50 | 15% |
Approx. 18% – covers the coordination and delivery of the services and care that you need.
Covers the coordination and delivery of the services and care that you need.
| HCP Level | Weekly Package Subsidy | Care Management Fee | % of Subsidy |
|---|---|---|---|
| Level 1 | $209.65 | $39.83 | 19% |
| Level 2 | $368.69 | $70.05 | 19% |
| Level 3 | $802.55 | $152.48 | 19% |
| Level 4 | $1,216.67 | $231.17 | 19% |
Unless you are a full Pensioner, you may be asked to pay an Income Tested Care Fee (ITCF). The Department of Human Services (Centrelink) will assess your income and let you know how much you need to pay towards your care. Your income is reviewed by Centrelink quarterly. Providers cannot waive or discount this fee. If you haven’t had a means test, Legacy Aged Care can help you with this process.
To get an estimate of how much you will be required to pay, please view the government’s ITCF calculator:
https://www.myagedcare.gov.au/assessment/apply-online| LEVEL 1 | |
|---|---|
| Annual Subsidy | $10,931.75 |
| Subsidy Per Day | $29.95 |
| Weekly Package Subsidy | $209.65 |
| Less Package Management Fees | $31.45 |
| Less Care Management Fees | $39.83 |
| Amount available for care & support services (weekly) | $138.37 |
| LEVEL 2 | |
|---|---|
| Annual Subsidy | $19,224.55 |
| Subsidy Per Day | $52.67 |
| Weekly Package Subsidy | $368.69 |
| Less Package Management Fees | $55.30 |
| Less Care Management Fees | $70.05 |
| Amount available for care & support services (weekly) | $243.34 |
| LEVEL 3 | |
|---|---|
| Annual Subsidy | $41,847.25 |
| Subsidy Per Day | $114.65 |
| Weekly Package Subsidy | $802.55 |
| Less Package Management Fees | $120.38 |
| Less Care Management Fees | $152.48 |
| Amount available for care & support services (weekly) | $529.69 |
| LEVEL 4 | |
|---|---|
| Annual Subsidy | $63,440.65 |
| Subsidy Per Day | $173.81 |
| Weekly Package Subsidy | $1,216.67 |
| Less Package Management Fees | $182.50 |
| Less Care Management Fees | $231.17 |
| Amount available for care & support services (weekly) | $803.00 |
Please note: This schedule of fees is correct as of 1 JULY 2025 – 1 NOVEMBER 2025 and is subject to change at any time. *Rates displayed are based on delivery within standard business hours.
We can help you apply for Government contributions and guide you through each of the six steps of the application process below. With Legacy Aged Care you can be sure that your dedicated support team will:
To apply for a Home Care Package(Support at Home), you need to go through a government body called My Aged Care (MAC). To get started you need to request an assessment. You will be given a MAC referral code.
We can make a referral for an assessment to My Aged Care(https://www.myagedcare.gov.au/) on your behalf and help you to prepare. We can also assist you with interim support servicesthat you may need during the time it takes to complete the application and start receiving services.
If Legacy Aged Care is your preferred supplier, you can let My Aged Care know when requesting your assessment. This means when your package becomes available, we will also be informed and can contact you to start organising your support plan.
My Aged Care will contact you with a time and date for your assessment. During this assessment, you should discuss your needs, situation, and any current care or support services that you are receiving.
It is important for the assessors to understand your capabilities with and without support (formal or informal).
The Aged Care Assessment Team/Service (ACAT/ACAS) will schedule a time to visit you at your home. This assessment will determine if you are eligible for a Home Care Package and which package level best meets your support needs. There are four levels – basic, low-level, intermediate, and high-level.
It is important for the assessors to understand your capabilities with and without support (formal or informal). Legacy Aged Care can help prepare you to get the most out of your assessment.
After your assessment, My Aged Care will send you a letter to let you know if you are eligible to receive a Home Care Package, and what level of funding you’ve been approved for. If eligible, you will be placed on a national waitlist and notified when your package becomes available. Packages can have significant wait times and are prioritised on a needs basis.
When you receive your letter, call us, and we can guide you through the next steps. While you are waiting we can assist you with interim support services that you may need.
Approximately three months before you can access your package, you will get a ‘Readiness Letter’ from My Aged Care, which will include some paperwork you will need to complete. We can help you fill this out and start a discussion about your support in preparation for when you receive your package.
Once you have been allocated a Home Care Package, you will receive a letter outlining that a package has been assigned to you.
You’ll have 56 days from the date you receive your letter to choose a provider, such as Legacy Aged Care, and commence services. An extension of 28 days is available should you require more time.
To request an extension simply call Legacy Aged Care.
The final step is to create your care/support plan. This is where we get to know you better, learning about your life, and your preferences. We then work with you to tailor a plan that outlines your goals, and the supports required for you to achieve them. Once this plan is complete, we can schedule your first service!
If you’re looking to switch to a Home Care(Support at Home) Provider that provides you with the better care and value, switch to Legacy Aged Care. It is super easy and switching doesn’t mean you have to stop or lose services!
If you’re unhappy with your current Home Care(Support at Home) provider because you aren’t getting consistent care, or you can’t get in touch with your provider, maybe you are paying too much on fees and service charges or don’t hear from your Care Manager. Legacy Aged Care can help, call us to switch today!
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